Lean Six Sigma Yellow Belt


Program Description

In today’s hyper-competitive markets, customer satisfaction is the key to standing out as a business and cementing your place as a market leader.

The goal of Lean Six Sigma is to shape leaders capable of enabling your business to perfectly meet customer requirements. The program will teach you how to guide your company to build its business around an intimate understanding of customer requirements, bringing as much discipline and focus to this external activity as they do to internal process improvement efforts.

You will learn how to:

  • Integrate Lean Six Sigma ideologies, approaches and methodologies to the workplace to improve the quality of process outputs.
  • Understand financial targets, such as cost reduction and profit increase, and help senior management to be customer-centric.
  • Gather data, participate in problem-solving and process mapping, and sustain gains resulting from Lean Six Sigma projects.

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  • University graduates intending to direct continual improvements as Lean Six Sigma leaders in their organizations.

  • Define Phase

    • Why Six Sigma
    • Six Sigma defined
    • Overview of business applications
    • Example Sigma levels
    • Introduction to Defects per Million Opportunities (DPMO) and cost as metrics
    • Comparisons between typical total quality
    • Management (TQM) and Lean Six Sigma programs
    • Origins and success stories

    DMAIC Define: Project Definition 

    • Project charter development
    • Work breakdown structure
    • Pareto diagrams
    • Process maps
    • Supplier Input Process Output Customer (SIPOC)

    DMAIC: Measure Phase

    • Measure stage objectives
    • Process definition: flowcharts
    • Process metrics
    • Establishing process baseline
      • Enumerative vs. analytic statistics
      • Process variation and Deming’s Red

    DMAIC: Analyze Phase 

    • Analyze: Regression analysis
    • Scatter diagram
    • Definition of waste
    • Seven wastes of Lean

    DMAIC: Improve Phase 

    • Tools to prioritize improvement opportunities
    • Tools to define new process flow
    • Lean tools to reduce non-value-added analysis (NVA) and achieve flow

    DMAIC: Control Phase 

    • Tools
    • Control stage objectives
    • Control plans
    • Training
    • Measuring improvement
    • A Bachelor’s degree from a recognized university
    • with a minimum grade of “good” or a minimum
    • grade point average of 2.3 is required.
    • For applicants who graduated from university
    • with an overall grade of “pass,” two years of professional work experience is required.