Postgraduate Diploma in Hospital Management and Operational Excellence

Health Care PIC


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Start Date
March 6, 2021

Live Online

1 academic year (3 semesters)

69,600 EGP

Starts November 15, 2020
Ends February 25, 2021

Class Schedule
Sundays and Wednesdays
6:00pm to 9:00pm

Schedule a Call Apply Now Download Brochure 

  • The healthcare industry of the 21st century has one of the most complex structures compared to other global industries. Service providers ranging from public to private organizations are trying to adapt to new trends. Improving the efficiency and effectiveness of the healthcare delivery process, along with managing the expanding role of technology in healthcare services, are key goals for organizations that aim to excel in such a competitive setting.

    The Diploma in Hospital Management and Operational Excellence is particularly designed for participants who aim to develop and enhance their knowledge and experience in hospital management as well as operational excellence.

    The hospital management courses are building a solid base with a sophisticated approach to operational excellence. Thus, enabling participants to face and control challenges and efficiently run a successful healthcare organization.

    Field visits to renowned hospitals will cover the practical approach through endorsing operational excellence, process management, and efficient resource management, which serve as a key foundation for managing reputable and prosperous healthcare organizations.

    • Design healthcare service processes

    • Utilize financial data analysis in making well-informed decisions

    • Adopt methodologies to achieve operational excellence

    • Implement fundamentals of supply chain management

    • Establish an asset management program that is a key success factor for healthcare organizations

    • Healthcare professionals currently working in the healthcare management sector and seeking to sharpen their knowledge and skills and acquire a practical approach to establish a culture of excellence within their organizations

    • Healthcare professionals who are investing in healthcare projects and aim to improve the services provided in their healthcare organizations, as well as their profit and market share

    • Hospital administrators who aim to excel at managing their organizations in a dynamic and competitive setting, and have a particular interest in better resource management and process control

  • Healthcare Systems 12 hrs
    Operations Management 12 hrs
    People Management 12 hrs
    Information-Driven Healthcare 12 hrs
    Healthcare Marketing and Patient Experience 24 hrs
    Financial Management  24 hrs


    Process Mapping and Improvement  24 hrs
    Operational Excellence  24 hrs
    Healthcare Supply Chain Management 24 hrs
    Healthcare Asset Management   24 hrs
    BHOE 501
    BHOE 502
    BHOE 503
    Design Thinking 20 hrs
    Emotional Intelligence 20 hrs
    Crisis Management 20 hrs
    Personal Branding 20 hrs
    Organizational Change 20 hrs


    *The list of topics is dynamic; participants will need to verify available courses at the time of admission

  • Admissions Criteria

    • Bachelor’s degree in Medicine, Pharmacy, Dentistry, Science, Nursing, Business Administration, or equivalent.

    • A minimum of 3 years of relevant work experience (excluding training that is part of a degree e.g. the house-officer year for physicians).

    • Proficiency in written and spoken English. As proof of English proficiency, applicants must attain satisfactory results in one of the following English tests:

      • English Placement Online Test, offered by the AUC, with a minimum level of B1C.  If you would like to register for this test, please click here.

      • Academic IELTS with a minimum total score of 4.5

      • TOEFL iBT® with a minimum total score of 57

    • Exemptions from these English examinations are allowed, if any of the following conditions are met:

      • The applicant is an AUC graduate

      • The applicant has earned degrees from an accredited university that is classified in the World Higher Education Database (WHED) as an institution where English is the “sole” language of instruction


    Admissions Process

    1. Prepare a clear scanned copy of the following documents (saved in PDF format):

      1. Original bachelor’s degree certificate

      2. Work experience letter(s) indicating a minimum of required years of relevant work experience

      3. Evidence of English proficiency as required by the program

      4. National identification card (ID) / passport

      5. Personal passport-size photo

    2. Click on Apply Now button on the website to start the online application process

    3. Fill in the online application and upload the above PDF documents

    4. The Admissions Committee will review your application and credentials and contact you if needed

    5. You will receive an acceptance email specifying the next steps for online course registration and payment

    For any inquiries regarding the application process, contact us at 15592 or

  • Core program course fees: 7,200 EGP

    Business Acumen Online course fee: 2,000 EGP

    Total program investment: 69,600 EGP*

    *For payment options, please refer to the payment section FAQs on our website or contact us on 15592

    • All cancellations must be sent in writing to A full refund will be provided for cancellations made 14 days or more before the start date of the course

    • A 50% refund will be provided for cancellations made 13 to 7 days before the start date of the course

    • No refund will be provided for cancellations made 6 days or less before the start date of the course

    • Refunds will be issued to the same payment method used to make the initial payment. Refunds to credit cards are processed within 30 days provided that the participant has the actual credit card in addition to the POS receipt or bank statement while requesting a refund

    • The refund of alliance programs are subject to the conditions of the alliance partner


Schedule a Call Apply Now Download Brochure 

For further information, please contact us on the following numbers:

Sundays through Thursdays, from 9:00 am – 4:00 pm

for individuals: 15592
for corporates: +2 0106.286.2871