Business Acumen Courses

Participants will explore the fundamentals of design thinking as a mindset, framework, and toolkit that is both structured and versatile. Design Thinking is a human-centered problem-solving approach practiced by fortune 500 companies, universities, governments, and Non-Governmental Organisations worldwide to identify hidden opportunities and design user-centered innovative products, services, businesses, governance, and social solutions for tomorrow.

Whether you are an employee, entrepreneur, or senior executive, personal branding is an effective way to create a positive representation of your skills, interests, and goals – it has become an essential part of building your professional reputation. Creating a personal brand can be a challenging and confusing task. And one of the easiest ways to get lost in the process is to not know where to start. This course will clearly identify what personal branding is and what it is not. It will help you bridge the gap between your intended brand and how the world sees you. We will go through a self-exploration journey to help you define, design, deliver, maintain and maximize your authentic brand.

This course challenges how you think about organizations, change, and leadership. The course invites learners to consider the organization as a dynamic verb that we do rather than a static noun. It is, therefore, not a 'thing' outside us; hence we can think of organizational change as a continuous state of 'becoming' rather than a destination. Leading change is presented as an inclusive process involving leaders, followers, context, and purpose that converge in 'leadership moments,' where a leader of change may be an enabler or a ‘bricoleur.’ Learners will make sense of the different theories and how they play out in practice to arrive at their own understanding of what organizational change is and their potential role in this process.

This course will cover what Emotional Intelligence is, how you can discover what Emotional Intelligence level you are at, and how to take the leadership and management skills to the next level using Emotional Intelligence competencies. Through the different modules of this course, you will learn about the pillars of Emotional Intelligence, the advantages of using it and applying it in business and in all aspects of our lives, and the tools to apply Emotional Intelligence and become successful with your teams, colleagues and almost everyone around you.

This course equips you with the foundational 21st century information and digital literacy skills you will need to enhance your professional career. You will learn how these skills can be applied to your work. This course will introduce you to the fundamentals of how to find and sort through information, attribute it, critically evaluate it, and present and manage your information online. More specifically, you will be given scenarios and a variety of assessments in order to inculcate these concepts of strategically locating information, evaluate its accuracy and credibility, employ its ethical use, present and manage your personal information, and explore how these intersecting ideas impact your work life.

In an increasingly interconnected world, the ability to negotiate with clarity, influence with integrity, and navigate complex discussions is more than just a skill—it's a superpower. Whether you're looking to elevate your professional prowess, foster more meaningful relationships, or simply become a more persuasive communicator, this course is your passport to success.

Clear, intentional communication is a core business capability that shapes decisions, relationships, and results. This course takes a practical and structured approach to communication as a strategic tool, helping you understand how your messages are perceived, how to tailor them for different stakeholders and contexts, and how to move from simply being heard to driving meaningful action.

Through real workplace scenarios and proven frameworks, you will strengthen your ability to influence ethically, navigate difficult conversations, manage conflict, and deliver feedback with clarity and confidence. The course also equips you with techniques to select the right channels, enhance presence in both virtual and face-to-face settings, and use storytelling to clearly convey ideas, align others, and support change.