Valu FAQs

You can pay for your Executive Education program of choice. 

We offer the following:

• Immediate approval within 20 minutes with minimal documents and without any subscription fee (annual or monthly).
• Flexible installment plans from six months to 60 months without down-payment.
• Through the application, you will be aware of all your installments and the monthly value you pay.
• You can know the full value of the transaction in monthly installments before you do it.
• Easy and varied payment methods in a wide geographical area.
• You do not have to wait for a limit to either pay the last installment or pay the full amount of the transaction and buy again.
• The purchase balance has no expiration or expiration date.
• The most appropriate and fastest installment solution without a card, a comfortable buying experience, and interest-free. Offers throughout the year with more than one store and online websites without any annual or monthly fees.
• You can also gift any of your family or friends, even if you are not a customer, so that you can buy from all places.

1. Download the app from Google Play, App Store, Huawei store
2. Register your data on the application and enter some personal information
3. You can activate your account through one of our booths, or we can send you a salesperson through customer service or Valu page on Facebook

Non-Egyptians are not eligible for the program

• Download Valu application
• Take an optional tour
• Sign Up and create an account
• Enter your personal information
• Enter your contact information
• Enter your employment details
• Bank information
• Upload an optional photo
• Online Application Completed!
• You now need to activate your account

1. Age ranges from 21 to 65
2. A loan from any bank or a credit card available at your disposal
3. Valid National ID card + valid driver's license
4. If there is no driver's license, a recent utility bill (including the name of the customer or the name of the father) for the last 3 months can be delivered, or the card of a first-degree relative (father, mother, brother, sister) to confirm the residential address only.

If no credit facility is available from the above, contact us on 16671 daily from 9:30 am to 10:00 pm, and we will explain to you the alternatives.

The user can also request an activation appointment as well.

1. The user will receive a payment link from AUC to pay
2. Choose Valu as a payment method

3. Enter your mobile number, an optional down payment
4. Choose the desired installment plan (up to 60 months)

5. Insert OTP sent as a text message (SMS)
6. You will receive the following message but with different amounts

Refer back to the AUC School of Business Executive Education call center (15592) for refund requests.