Polyclinic Executive Edge

Polyclinic Executive Edge, is a 30-hour capacity-building program tailored for leaders and managers of polyclinic chains. The course provides a practical, systems-based approach to enhancing outpatient care by integrating strategic planning, operational optimization, digital transformation, workforce management, and financial sustainability.

• Develop a systemic understanding of polyclinic operations.
• Examine how integrated domains—clinical, operational, financial, technological, and human resources, collectively influence outpatient service performance.
• Apply strategic tools to align performance with vision.
• Implement Lean methodologies to enhance outpatient operational efficiency.
• Apply Kaizen principles to drive continuous improvement in polyclinic workflows.
• Lead smart digital transformation initiatives.
• Optimize workforce planning and well-being.
• Drive financial sustainability and profitability.
• Draw insights from real-world case studies to identify best practices and applicable strategies for outpatient excellence.

This program is designed for senior professionals and decision-makers (minimum five years of experience) responsible for the strategic direction and operational performance of
polyclinic chains or large multi-specialty outpatient centers.

• Professional Role: Current leadership or managerial position
• Experience: Minimum of five years of experience in healthcare management, clinic administration, or a related senior operational role
• Language Proficiency: Proficiency in written and spoken English