ValU FAQs

What is valU?

valU is the most powerful application in Egypt through which you can pay in more than 3,500 places and online. You can also gift it to anyone through To-U, the first e-gift card in Egypt.

It provides customers with an easier, more convenient, and faster approval process to buy everything you need and pay in installments over the period that suits you from six months to 60 months without a down payment and interest-free offers throughout the year.

  • We will help you finance Executive Education programs (only) at the School of Business Executive Education.

  • The monthly interest rate will be 1 percent.

  • We offer the following:

    • Immediate approval within 20 minutes with minimal documents and without any subscription fee (annual or monthly).
    • Flexible installment plans from six months to 60 months without down-payment.
    • Through the application, you will be aware of all your installments and the monthly value you pay.
    • You can know the full value of the transaction in monthly installments before you do it.
    • Easy and varied payment methods in a wide geographical area.
    • You do not have to wait for a limit to either pay the last installment or pay the full amount of the transaction and buy again.
    • The purchase balance has no expiration or expiration date.
    • The most appropriate and fastest installment solution without a card, a comfortable buying experience, and interest-free. Offers throughout the year with more than one store and online websites without any annual or monthly fees.
    • You can also gift any of your family or friends, even if you are not a customer, so that you can buy from all places.
    1. Download the app from Google Play, App Store, Huawei store
    2. Register your data on the application and enter some personal information
    3. You can activate your account through one of our booths, or we can send you a salesperson through customer service or valU page on Facebook

    Non-Egyptians are not eligible for the program

    • Download valU application
    • Take an optional tour
    • Sign Up and create an account
    • Enter your personal information
    • Enter your contact information
    • Enter your employment details
    • Bank information
    • Upload an optional photo
    • Online Application Completed!
    • You now need to activate your account
    1. Age ranges from 21 to 65
    2. A loan from any bank or a credit card available at your disposal
    3. Valid National ID card + valid driver's license
    4. If there is no driver's license, a recent utility bill (including the name of the customer or the name of the father) for the last 3 months can be delivered, or the card of a first-degree relative (father, mother, brother, sister) to confirm the residential address only.

    If no credit facility is available from the above, contact us on 16671 daily from 9:30 am to 10:00 pm, and we will explain to you the alternatives.

  • Serial #

    Booth

    Locations

    Working days

    Working Hours

    1

    Mall of Arabia

    IKEA (Mall of Arabia)

    Weekdays

    10 am - 10 pm

    Thursday and Friday

    10 am- 11 pm

    2-

    Carrefour

    1-Mall of Egypt

    Full Week

    10 am - 10 pm

    2-Al Obour ( Golf City Mall)

    3- Tanta

    4- Ismailia

    5-City Centre Maadi

    6-CFC Mall

    7-City Centre Almaza

    8-City Centre Hurghada

    9-City Centre Alexandria

    3

    Carrefour

    1-Sherouk

    Full Week

    1:00 pm- 09:00 pm

    2-Suncity

    3-Town Centre

    4-Madinty

    5-Dandy Mall

    6-Orouba Alexandria ( Borg AlArab)

    7-City Light Mall Alexandria ( El Sieouf )

    4

    Morshedy

    Street 54, First 6th of October, Giza Governorate

    Full week

    1 pm - 9 pm

    5

    Hyper One 10th of Ramadan City

    10th of Ramadan City

    Full week

    2 pm - 10 pm

    6

    Hyper One Sphinx

    Cairo - Alexandria Desert Road

    Full week

    2 pm - 10 pm

    7

    Mall OF Egypt

     

    Full week

    10 am - 10 pm

    8

    Town Centre

     

    Full week

    10 am - 10 pm

    9

    City Center Maadi

     

    Full week

    10 am - 10 pm

    10

    City Center Almaza

     

    Full week

    10 am - 10 pm

    11

    City Center Alexandria

     

    Full week

    10 am - 10 pm

    12

    Mall of Arabia

    Mall of Arabia (Gate 18)

    Weekdays

    10 am - 10 pm

    Thursday And Friday

    10 am - 11 pm

    13

    Cairo Festival Booth

    Cairo Festival Mall

    Weekdays

    10 am - 10 pm

    Thursday And Friday

    10 am - 11 pm

    14

    IKEA Booth

    Cairo Festival Mall

    Weekdays

    10 am - 10 pm

    Thursday And Friday

    10 am - 11 PM

    15

    Maadi Branch

    9/10 Ellasilki St. Beside Baraka Bank

    Full week except for Friday

    10 am - 10 pm

    16

    Alexandria Branch

    8 Fouad St. Elraml Station

    Full week except for Friday

    10 am - 10 pm

    17

    Morshedy

    Plaza Mall / 26 July road, Mehwar

    Full Week

    1 pm - 9 pm

     

    The user can also request an activation appointment as well.

    1. The user will receive a payment link from AUC to pay
    2. Choose valU as a payment method

    ValU 1

    1. Enter your mobile number, an optional down payment
    2. Choose the desired installment plan (up to 60 months)

    ValU 2

    1. Insert OTP sent as a text message (SMS)
    2. You will receive the following message but with different amounts

    ValU 3

     

  • Refer back to the AUC call center for refund requests.