Frequently Asked Questions

General

  1. No, you will not be exempted from any of the courses, even if they share the same title. The Executive Education programs differ in nature from an MBA. While the MBA is an academic program, the Executive Education programs are more skill-based, focusing on building and enhancing your professional practice.

  2. Yes, some courses are identified as possible stand-alone. However, priority is given to diploma/certificate registered participants, and attendance of individual (stand-alone) courses is only subject to availability of seats thereafter. 

    Participants who finish those courses will not be considered alum to receive an alumni scholarship.

  3. The optimum duration for a diploma-level program is one academic year (9-10 months). It is advisable to attend the courses with the same cohort and benefit from the group dynamics. However, you are allowed to finish the diploma in a maximum of two years.

  4. No, you have to follow the sequence of the courses because every course builds on the previous one.

  5. Most of the courses under the diploma/certificate-level programs are conducted over one month (24 hours, 8 classes, twice a week) except for some individual courses which might run for shorter or longer durations.

    Short programs vary in their total contact hours. A typical class would be a three-hour session, twice a week.

  6. No, taking an English exam is not a pre-requisite. However, it is the participant’s responsibility to make sure that he/she is fluent in written and spoken English to be able to successfully complete our programs. All executive education programs are delivered in English and require a high level of English language proficiency in all skill areas (listening, speaking, reading, and writing). Success in our programs requires that participants are able to participate, write assignments, take exams/quizzes, and present projects in fluent English.

  7. No, the requirement is just completing a Bachelor’s degree, regardless of the score/GPA.

  8. Most programs are offered four times per year (Every January, March, May, and September). However, we do not guarantee the same delivery mode, the same location (In the case of the face-to-face programs), and/or the same schedule. So, we kindly request that you check the delivery modes, locations, and schedule of the programs offered on the website when they are announced.

  9. You are kindly requested to check with the Participants Affairs Office the courses offered, their delivery mode, locations (In case of face-to-face courses), schedule, and seat availability. We do not guarantee that the same course will be offered via the same delivery mode, locations (In case of face-to-face), and schedule.

  10. Yes, as long as you finish your diploma-level program within two years or your certificate-level program within one year. However, we strongly advise you that you stick to your cohort to maximize your benefit from the group projects and interactions.

  11. Registration and payment for the new programs are done online. You need to follow the following steps:
    1. Prepare a clear scanned copy of the following documents (saved in PDF format):
      a. Original bachelor’s degree certificate
      b. National identification card (ID)/passport

    2. Fill in the application and upload the above PDF documents.

    3. The Admissions Committee will review your application and contact you if needed.

    4. You will receive an acceptance email specifying the next steps for online payment. Your registration is confirmed upon payment.

    For any inquiries regarding the application process, please send an email to execedadmissions@aucegypt.edu.

  12. All the diploma-level programs that are solely offered by Executive Education, are currently in the program-equalization process of the Supreme Council of Universities (SCU). The equalization request and all the required documents have been submitted by AUC to the Supreme Council and we are awaiting their response and decision. The decision by SCU is retroactive on all diplomas since submission.

Business Acumen Courses

  1. These are self-paced online modules with a dynamic list of topics. Our program development team continuously works on developing new topics based on the latest trends in the global market. 

    Business acumen courses are what give our new programs an edge. In addition to the core courses in each diploma, Executive Education offers participants the chance to get a well-rounded experience and gain the essential skills and knowledge to succeed in their professional lives.

    For each diploma, you are required to take three courses. In any certificate, you are required to take only one. You cannot graduate without completing the business acumen courses.

  2. Every business acumen course is 20 hours. You should take it/them as scheduled to stay with your cohort.

  3. Only AUC alumni and staff as well as alumni of Executive Education programs can take business acumen courses as standalone courses. Otherwise, you have to be enrolled in a diploma/certificate to enroll in the course.

  4. Yes, but it is not recommended. We advise that you take one business acumen course as scheduled to stay with your cohort. In addition, you will not graduate from the diploma unless you complete those courses.

Healthcare Programs

  1. These are structured and planned visits to JCI accredited hospitals. You will have one hospital visit following each academic month for 8 months.

    During the visit, you will observe the best practice in topics that are covered in the diploma. The AUC has contracted with hospitals and agreed on a structured program for each visit; from 9:00 am – 3:00 pm including breaks. Dates of the visits will be announced during the courses.  

  2. Some core courses are common in both diplomas because they form the foundations of managing healthcare organizations.

    The Hospital Management and Operational Excellence diploma concentrates on the role of marketing, finance and supply chain management in the journey to reach operational excellence in running your healthcare organization.

    The Healthcare Quality Excellence diploma focuses on the accreditation journey, how to practically implement the quality standards required and the role of continuous improvement methodologies in maintaining the quality level of the offered services.

  3. No, being a doctor is not a requirement to be admitted to the programs. However, you need 1 year of experience in the healthcare sector to join the Quality Diploma and 3 years of experience in the healthcare sector to join the Hospital Management Diploma.

  4. No, this is a totally new program with a new course syllabus and methodology.

  5. If you are working in the quality area or in the accreditation process, or you want to upscale the quality standards of your organization, then the Healthcare Quality Excellence diploma is for you.

    If you are working in the management of a healthcare organization, investing or planning to invest in this sector, owner of a healthcare facility and so on, then you can join the Hospital Management and Operational Excellence diploma.

Payments and Refund

  1. Payment is accepted through one of the following methods:
    1. Online payment through using Touchnet: using credit card (Visa, MasterCard). A convenience fee of 1.27% will apply.

    1. Installments Option through valU: is an outsourced consumer financing entity, which provides multiple installment options for your tuition fees. Terms and conditions apply.

    In order to pay through valU, you need to subscribe to valU by following the below steps:
    • Download the app from Google Play, App Store, Huawei Store
    • Register your data on the application and enter some personal information
    • You can activate your account through one of valU booths, or they can send you a salesperson through customer service or valU page on Facebook

    For more details on valU, please contact their hotline at 16671 or visit their FAQ page. Note that you are responsible for communicating directly with ValU and not through the AUC.  

    1. Bank wire transfer to AUC bank account:

    Beneficiary’s Account Name: The American University in Cairo                          

    Bank Name: Commercial International Bank, CIB               

    Branch Name: CIB DownTown Branch                                   

    Bank Address: Abdel Khalek Tharwat Street, Downtown, Cairo      

    Bank Account No.: 100019246129

    SWIFT Code: CIBEEGCX005                         

    IBAN: EG050010000500000100019246129                     

    If you have any questions regarding registration or payment, send an email to the Participant Affairs Office at execedadmissions@aucegypt.edu

  2. For diploma/certificate-level programs, payments are on a monthly basis and the payment plan per program is available on the program webpage.

    For short programs, the fees are paid in total.

     

  3. Refunds are done in certain conditions. Here is the refund/cancellation policy:

    All cancellations must be sent in writing to execedadmissions@aucegypt.edu

    • A full refund will be provided for cancellations made 14 days or more before the start date of the course
    • A 50% refund will be provided for cancellations made 7 to 13 days before the start date of the course
    • No refund will be provided for cancellations made 6 days or less before the start date of the course
    • Refunds will be issued to the same payment method used to make the initial payment. Refunds to credit cards are processed within 30 days, provided that the participant has the actual credit card in addition to the POS receipt or bank statement while requesting a refund.
  4. Yes, for diploma/certificate-level programs. Installments option is available through valU; an outsourced consumer financing facility, which provides multiple installment options for your tuition fees. Terms and conditions apply. In order to pay through valU, you need to subscribe to valU by following the below steps:

    • Download the app from Google Play, App Store, Huawei Store

    • Register your data on the application and enter some personal information

    • You can activate your account through one of ValU booths, or they can send you a salesperson through customer service or valU page on Facebook

    For more details on valU, contact their hotline at 16671 or visit their FAQ page. Note that you are responsible for communicating directly with valU and not through the AUC

  5. For more details on ValU, click here.